Shipping & Returns
Transparent, customer-friendly policies designed for worry-free shopping across Pakistan.
Nationwide Shipping Policy
• Courier Partners: We work with leading courier providers (TCS, Leopards, Call Courier, Trax) to ensure reliable Cash on Delivery delivery.
• Delivery Times: Major cities (Karachi, Lahore, Islamabad, Rawalpindi) typically receive deliveries within 2 to 3 business days. Other regional cities take 3 to 5 business days.
• Free Delivery: Orders exceeding Rs. 3,500 automatically qualify for Free Nationwide Shipping. Standard shipping fee for orders below this threshold is Rs. 250.
• Order Verification: All Cash on Delivery orders undergo quick verification via WhatsApp or phone call prior to courier handover.
7-Day Checking Warranty
• Coverage: If you receive an item with any manufacturing defect, physical transit damage, or functional failure, you are eligible for an immediate replacement within 7 days of delivery.
• Return Conditions: The product must be returned with its original packaging, cables, charging case, and warranty cards intact.
• Process: Simply take a short video showing the issue and message our WhatsApp support desk at 0315-2720915. Our claims team will process your exchange within 48 hours.